Our services are all primarily geared towards the product and
service innovation needs of our clients. This means that most of
our projects are business-critical Web applications that seize
opportunities to increase our clients' revenues, operational
efficiencies, market share, and customer satisfaction. We approach
your Web site not just as a marketing channel, but as a virtual
form of your real organization, pursuing the objectives of your
real line-departments in a virtual world: R&D, Marketing,
Sales, Service Delivery, and Customer Support.
We have evolved three specialist practices to handle the three
fundamental, but very different steps involved in going from
identifying a Web business opportunity to delivering it:
Step 1: Web Strategy: advanced and high quality management
consulting services to help you analyze what to do and plan it to
the required level of detail.
Step 2: Visual, Information, & Interaction Design:
state-of-the-art customer experience design, prototyping, usability
testing, and software specification.
Step 3: Custom Web Development: high quality, Agile software
development to put the design into production.
As the Internet industry matures, the three steps described in
section 2 (Strategy, Design, & Implementation) are evolving
into industries or disciplines of their own, all serving to help
businesses shift from the Industrial to the Information Age. The
levels of specialization, enterprise integration, variety of skill
sets, organizational styles, personal temperaments, potential for
conflicts of interest, project management dynamics, economics, and
supplier-to-client interfaces are becoming more and more broad in
order to cope with the rapidly changing demands of different
industries and technology. The days of the one-stop-shop Web agency
are numbered (following on from the demise of the days of doing it
all in your garage.)
For this reason, Spire's practice areas are highly de-coupled.
The codification of our services and quality of our deliverables is
such that you can (and many do) take, for example, a requirements
analysis report and bid it out as an RFP. Or take our information
architecture designs and specifications, and have an in-house team
or third-party implement it, etc. We will always be happy to bid on
all three steps, if we're a good fit, or recommend a firm from our
network of excellent partners. This gives you an opportunity to
lower your risk of a single vendor and get the best value for your
money by shopping your project around the best the market has to
offer for each step.
That said, we think you will find that SpireMedia leads the way
in Web strategy, development, and design.